Customer satisfaction
Everything starts with lived experience — the customer receiving, the merchant served, the Tipper delivering. Their satisfaction is my only compass.
Team · The founder
Cédric Galichon.
Founder of Tipper
Fifteen years moving parcels at scale, from Europe to Asia. One ambition today: to reinvent local delivery — right across France.
International experience
Retail & local shops
Ex-Amazon · Ex-P&G
Global logistics
Grocery delivery
The mission
Tipper is the helping hand between neighbours.
I'm fascinated by the sharing economy — the one where people help each other out. Tipper turns trips that are already happening into deliveries for the shops next door: lighter on carbon, more human, and built for the whole country — from major retail chains to neighbourhood florists, wine merchants and chocolatiers. You keep control of your brand and your customers; we carry the last mile.
What guides me
Four convictions
The values behind every decision, from product to the field.
Win-win solutions
Technology and trust combined to reduce operational friction — and pass as much value as possible to our community of Tippers.
Belonging to a community
The sense of belonging to a local community that helps one another — and that gives our daily lives meaning again.
Obsession with the field
Between the data and the customer anecdote, the anecdote always wins. Nothing beats understanding the work by living it: at Tipper, the teams are themselves volunteer Tippers.
What I bring
Expertise built in the field
Fifteen years of operations, from European retail to Asian platforms.
Cold chain, by cotransportage
In Singapore, I successfully ran cold-chain delivery through cotransportage in a tropical climate — where every minute, and every degree, counts.
10 years alongside retail
A decade with distribution in France and Europe (P&G).
Financial flows & fintech
Designing and running reliable payment flows — the key to paying Tippers.
Heavy ops & general management
Large-scale operations across their regulatory, legal and human constraints.
Platform-law pioneer
In Singapore, leading compliance with the Platform Workers Act (the first regulation of platform work), in coordination with the government.
Digital marketing & lifecycle
From acquisition to the delivery experience.
The virtuous circle
The Tipper at the heart
Treating the person who delivers well sets off a circle that benefits everyone — and gathers speed.
01
The Tipper is well treated and well paid
02
They deliver at their very best
03
The customer is delighted and comes back
04
The merchant is satisfied → more volume
The Tipper
at the heart of the circle
…and the Tipper gains even more. The virtuous circle gathers speed.
"Take care of the one who delivers, and everything else follows: the customer smiles, the merchant returns, and the neighbourhood keeps turning."Cédric Galichon
On a personal note
Away from Tipper
40, married, from a family of entrepreneurs.
Running
Sailing
Tech
Science
Want to talk?
An idea, a wish to join the adventure, a shop to equip? Write to us — we reply fast.
contact@tipper.fr